NetMan Desktop Manager knowledge base


Tags HAN.Accounts.General

Video players and PDF viewers via HAN

A video may not be shown properly within HAN.

The player from Bitmovin (http://www.bitmovin.com) is licensed for single domains. Videos cannot be loaded via HAN as HAN changes the domain name:
{"status":"denied","message":"Your player is not allowed to play on the domain www-1bild-1de-1lbjqdmj6017c.han-bpa.hh-han.com."}

Licensed PDF viewers also use the cross-domain function, such as Calameo (https://de.calameo.com/), observed in PRReport e-papers. The process stops here when processing the JavaScript that contains this function. If you call up the following e-paper manually via HAN, the error message is "Incorrect domain".

Another PDF viewer is FlipViewer Xpress. Here, the problem could previously be solved by switching to URL kernel mode (as of 12/2022). However, this no longer seems to be possible (as of 02/2025).


Article #3063 | 02/07/25 | Hartmut Mäcker